Shoe Pre-Order Terms & Conditions

Pre-order. Delivery on 31 January 2027.

These terms apply to KOIKOI footwear sold as a pre-order on koikoi.co.za. They form part of, and should be read with, our Terms of Service.

  1. Promoter. KOIKOI Clothing Company (Pty) Ltd, Shop 6, Winston Place, 65 Main Road, Green Point, Cape Town, 8005. Email: info@koikoi.co.za. Phone: 082 737 9976.
  2. What the offer is. KOIKOI footwear (The KOIKOI Loafer in Sand and Navy, and the KOIKOI Suede Sandal in Chocolate and Beige) is sold online as a pre-order. As a thank-you for waiting, pre-orders are 50% off the full retail price. The full retail price of each style is shown on its product page and is the genuine price at which the footwear sells once the offer ends.
  3. Pre-order and delivery date. All footwear under this offer is sold as a pre-order. It is not in stock at the time of order. Your footwear will be delivered on 31 January 2027. By placing your order you agree to this delivery date. The date is shown next to the Pre-order button, in your cart, at checkout and in your order confirmation.
  4. Your agreement to the delivery date. Before footwear can be added to your cart you must tick a box confirming that you understand it is a pre-order, that you are paying in full today, and that it will be delivered on 31 January 2027. If your cart also contains other items, you will be asked to confirm this again before checkout. We keep a record of your confirmation with your order.
  5. Limit. The 50% offer applies to the first 100 pairs of each style in each colour, counted across all sizes. The 100 pairs are allocated across sizes, so a size may sell out before the 100 pairs are sold. Once the limit for a style and colour is reached, the offer ends for that style and colour and it is shown as sold out.
  6. Offer period. From the launch of the offer on koikoi.co.za in November 2026 until the limit for each style and colour is reached, or 30 November 2026 at 23:59 (SAST), whichever comes first. Any pre-orders placed after the offer ends are charged at the full retail price shown.
  7. No per-customer limit. You may pre-order as many pairs as you like. Each pair is 50% off while the 100-pair limit for its style and colour has not been reached.
  8. Payment. Payment is taken in full when you place your order.
  9. Other items in the same order. In-stock items ordered with pre-order footwear (for example clothing) are dispatched as normal within our standard delivery times. Your pre-order footwear is delivered separately on 31 January 2027, at no extra delivery cost to you.
  10. Online only. The pre-order offer is only available on koikoi.co.za. KOIKOI stores do not take footwear pre-orders.
  11. Other discounts. The offer cannot be combined with any other discount, discount code, voucher or promotion. The Black Friday Buy 1 Get 1 Free offer does not apply to footwear.
  12. Cancelling before delivery. You may cancel your pre-order at any time before dispatch for a full refund, with no questions asked, by emailing info@koikoi.co.za or replying to your order confirmation. Refunds are paid to your original payment method, normally within 5 working days and in any event within 30 days.
  13. If we cannot deliver on 31 January 2027. We will tell you by email as soon as we know, and before 31 January 2027, with the new delivery date and the reason. You may then choose to accept the new date or cancel for a full refund (not store credit). Refunds are paid to your original payment method, normally within 5 working days of your request and in any event within 30 days.
  14. Keeping you updated. Your order confirmation shows the delivery date. We will also email you in mid-January 2027 to confirm your delivery. Please let us know if your delivery address changes.
  15. Returns after delivery. Your right to cancel an online purchase within 7 days of receiving the goods (paying only the cost of returning them), and your right to return defective goods, are not affected by this offer or by the 50% price. Our standard Returns, Exchanges & Refund Policy applies from the date your footwear is delivered.
  16. Errors. If an item is listed at an obviously incorrect price, or a pre-order cannot be fulfilled, we will tell you and refund you in full.
  17. General. These terms are governed by the laws of South Africa. Nothing in these terms limits your rights under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002.